This Privacy Policy ("Policy") outlines the privacy practices of DeepBliss Works ("we," "us," or "our") regarding the collection, use, maintenance, and disclosure of personal information from users (referred to as "you" or "your") of the TelePilot AI website and any related services or products (collectively, the "Service"). We are committed to protecting your privacy and ensuring the security of your personal information.
1.1 Personal Information:
We may collect the following categories of personal information from you when you interact with the Service:
- Contact information: Full name, email address, phone number
- Company information: Company name, job title, industry
- Account credentials: Username, password
We collect this information when you voluntarily provide it to us through forms on our website, during account registration, or when contacting our support team.
1.2 Payment Information:
If you make a purchase or subscribe to a paid plan, we may collect payment information, such as credit card details or other financial information. Please note that we do not store or process payment information directly. It is securely handled by our third-party payment processors, who adhere to strict industry standards for data security.
1.3 Usage Information:
We may automatically collect certain information about your interactions with the Service, including:
- Device information: Technical details about your device, such as operating system, browser type, and IP address
- Log information: Details of your use of the Service, such as the pages you visit, the time and date of your visits, and the duration of your sessions
- Cookies and similar technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience and gather information about how you use the Service.
This helps us analyze trends, administer the Service, track user movements, and gather demographic information.
2.1 Providing and Improving the Service:
We may use the information we collect from you to provide and improve the Service, including:
- Facilitating your access to and use of the Service
- Responding to your inquiries, support requests, or feedback
- Sending you important information about the Service, such as updates, changes to terms, or security alerts
- Personalizing your experience with the Service, including customized content and recommendations
- Analyzing usage patterns and trends to enhance the functionality and user experience of the Service
2.2 Communication and Marketing:
With your consent, we may use your contact information to send you promotional emails, newsletters, or other marketing communications about our products, services, or events that may be of interest to you. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
2.3 Payment Processing:
If you make a purchase or subscribe to a paid plan, we use your payment information to process the transaction, verify your identity, and fulfill your orders.
2.4 Legal Compliance:
We may use and disclose your information as required by applicable laws, regulations, or legal processes. This may include responding to lawful requests from public and government authorities, enforcing our rights and policies, protecting our operations, or investigating and preventing fraudulent or illegal activities.
3.1 Service Providers:
We may engage trusted third-party service providers to assist us in operating our business and providing the Service. These service providers may have access to your personal information and are contractually obligated to handle it securely and only for the purposes specified by us.
3.2 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information, as well as any choices you may have regarding your information.
3.3 Legal Requirements:
We may disclose your personal information if we have a good-faith belief that such action is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We will also disclose your information when required to protect the safety, rights, or property of our users, employees, or the public, or to detect, prevent, or address fraud, security, or technical issues.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the nature, sensitivity, and risk of the information, as well as the legal and operational requirements.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6.1 Access and Update:
You have the right to access and update your personal information held by us. If you need assistance in accessing, updating, or correcting your information, please contact us using the contact details provided at the end of this Privacy Policy.
6.2 Opt-Out:
If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the emails or by contacting us directly.
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on the Service. It is your responsibility to review this Privacy Policy periodically for any changes.
If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you would like to exercise your rights or update your information, please contact us at:
DeepBliss Works
Nainital, Uttarakhand - India
Email: [email protected]
By using the TelePilot AI Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.